Discover How Vincular Clear Custom for a Major Kitchen Brand
Vincular
2 min read
The Customer A leading Indian kitchen appliance brand Pain Point to be Addressed Customs seized the shipment and enforced penalties on the customer for importing gas hobs for commercial use without the required BIS-ISI certification. Customs officials requested a BIS-ISI mark license for the gas hobs. Even though gas hobs
The Customer
A leading Indian kitchen appliance brand
Pain Point to be Addressed
- Customs seized the shipment and enforced penalties on the customer for importing gas hobs for commercial use without the required BIS-ISI certification.
- Customs officials requested a BIS-ISI mark license for the gas hobs. Even though gas hobs do not require BIS-ISI certification.
Vincular Team in Action
- Our team thoroughly reviewed the IS 4246 standards for gas stoves and engaged directly with BIS officials to clarify the situation.
- BIS confirmed that gas hobs are not covered under the current BIS regulations, and only gas stoves are regulated.
- Obtained a written confirmation from BIS stating that gas hobs do not require BIS-ISI certification. Also learned that BIS is planning to introduce a separate standard for gas hobs in the future.
If Vincular Hadn’t Stepped in, Here’s What Would Have Happened
- Financial losses due to unnecessary demurrage charges.
- Operational inefficiencies caused by shipment delays.
- Loss in business due to interrupted supply chain.
But in fact, the Result was:
- With BIS’s written confirmation, the customer successfully cleared their shipment from customs without further issues.
- This resolution helped the customer avoid additional costs and delays, leading to their high satisfaction with our support.
Contact Us
To ensure BIS-ISI Certification reach out to us at fmcs-isi@vincular.in or call us at +91-63956 19806